Your service shop doesn't run itself.

The modern automotive repair shop requires unprecedented levels of efficiency and automation in order to succeed in today’s fast-paced marketplace. Impact Shop Solutions gives you everything you need to effectively manage the logistics and financials of your repair shop activities.


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  • Stay competitive and profitable with a solution that automates many of the key aspects of your service shop operation.

    Our solution gives you a simple and easy way to quickly determine the true costs of repairs, create appointments, generate work orders, and invoice your customers accordingly, all from one comprehensive system.

  • From the beginning, Impact Shop Solutions was created specifically with the unique needs of repair shop operations in mind.

    We understand that there are many unique ways to run and manage a successful service repair shop. That’s why our system is flexible to adapt to your individual management style and workflow.

  • Accessing your technology shouldn’t be difficult or complicated. Our web-based software gives you instant access to everything you need.

    Impact Shop Solutions is an easy to use, web-based platform, meaning you can access the system and your data from any computer with Internet access, anywhere at any time.

  • Smart decisions are based on credible and trustworthy data, which is why accurate analytics should never be underestimated.

    Our numerous built-in reports give you the quick, at-a-glance information you need in order to understand how well your business is operating, and give you the insight to make impactful improvements.

Efficient Workflow

Running a smooth operation is easier when you have the right tools at your fingertips. With Impact Shop Solutions you can set appointments and create work orders instantly, helping you keep track of every aspect of your business including parts, sublet repairs, labor, and more.

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Accurate Finances

Determining the true costs of repairs is vital when it comes to running a profitable service shop. Our system allows you to easily track accurate expenses on every repair, including inventory expenses, labor costs, storage fees, and more.

About Impact
Shop Solutions

Since 1992, Impact Shop Solutions has provided computer software and consulting services to dealerships and repair shops throughout the United States.

With a passion for automotive technology, we strive to improve the operations and profitability of our clients by providing automated solutions that drive efficiency.

Jim Sutton

James B. Sutton

As the owner of Sutton Technologies, Jim is the primary developer of the company’s repair shop management software – IMPACT Shop Solutions. With decades of programming and technology expertise in the automotive industry, Jim is regarded as an expert in service shop operations and technology.   He is also a leading industry data conversion specialist, with knowledge of data storage technologies dating back 30 years.

Contact us for more information